Clear answers before you start.
Account access, CV analysis, lead allocation, billing, custom plans, outreach and support.
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01 When does a paid subscription start?
The subscription period starts only after Super Admin approves the submitted payment proof.
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02 Can I use the platform before paying?
You can create an account and prepare your candidate profile before paid workspace access is activated.
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03 How are opportunities assigned?
Eligible users receive opportunities according to their active plan and remaining daily quota. Automatic normal-user assignments are exclusive, while team assignment rules can overlap.
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04 Is the match score calculated only from my CV?
No. Match scoring is job-specific and compares the selected opportunity with the active candidate profile.
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05 Can I request a custom plan?
Yes. Logged-in users can submit their required daily lead volume, expected team size, budget and requirements for Super Admin review.
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06 How do complaints and technical issues work?
The Resolution Center creates a tracked ticket with a category, priority and status so the issue can be followed through resolution.
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07 Can I change or remove my review?
Yes. Each account can have one review. You can update or delete it. New or edited reviews require Super Admin approval before public display.